:root{--font-thai: "Sukhumvit Set", "Thonburi", "Noto Sans Thai", "Noto Sans Thai UI", sans-serif;--c-bg: #ffffff;--c-ink: #0b0b0c;--c-ink-2: #45464b;--c-ink-3: #636469;--c-line: #e7e7eb;--c-line-strong: #cdcdd3;--c-surface: #f5f5f7;--c-surface-2: #fafafb;--c-on-ink: #ffffff;--c-on-ink-2: #b9b9bf;--c-line-green: #06c755;--c-success: #15803d;--c-success-bg: #dcfce7;--c-wait: #b45309;--c-wait-bg: #fef3c7;--c-info: #1d4ed8;--c-info-bg: #dbeafe;--c-vendor: #6d28d9;--c-vendor-bg: #ede9fe;--c-danger: #e5484d;--t-display: clamp(2.4rem, 1.2rem + 3.2vw, 4.4rem);--t-body: 1rem;--t-small: .9375rem;--t-micro: .8125rem;--lh-display: 1.2;--lh-heading: 1.28;--lh-body: 1.72;--radius-lg: 28px;--radius-md: 18px;--radius-sm: 12px;--radius-pill: 999px;--shadow-float: 0 1px 0 rgba(255, 255, 255, .08) inset, 0 18px 40px -18px rgba(11, 11, 12, .45), 0 2px 6px rgba(11, 11, 12, .12);--shadow-card: 0 1px 2px rgba(11, 11, 12, .04), 0 12px 32px -20px rgba(11, 11, 12, .18);--ease-out: cubic-bezier(.16, 1, .3, 1);--dur-fast: .16s;--dur: .32s;--header-h: 64px;--side-w: 248px;--tabbar-h: 64px;--rainbow-1: 0 100% 63%;--rainbow-2: 270 100% 63%;--rainbow-3: 210 100% 63%;--rainbow-4: 195 100% 63%;--rainbow-5: 90 100% 63%;--rainbow: linear-gradient(90deg, hsl(var(--rainbow-1)), hsl(var(--rainbow-5)), hsl(var(--rainbow-3)), hsl(var(--rainbow-4)), hsl(var(--rainbow-2)));color-scheme:light}*,*:before,*:after{box-sizing:border-box}html,body{margin:0}body{background:var(--c-bg);color:var(--c-ink);font-family:var(--font-thai);font-size:var(--t-body);line-height:var(--lh-body);-webkit-font-smoothing:antialiased;text-rendering:optimizeLegibility}h1,h2,h3,p,ul,ol,dl,dd,figure{margin:0}ul[role=list]{list-style:none;padding:0}button,input,select,textarea{font:inherit;color:inherit}button{cursor:pointer;background:none;border:0;padding:0}button:disabled{cursor:not-allowed}a{color:inherit;text-decoration:none}img{display:block}:focus-visible{outline:2px solid var(--c-ink);outline-offset:3px;border-radius:6px}.ic{flex:none;display:block}.muted{color:var(--c-ink-3)}.small{font-size:var(--t-micro)}.mono{font-family:ui-monospace,SF Mono,Menlo,monospace;font-size:.875rem}.h3{font-size:1.125rem;font-weight:700;line-height:var(--lh-heading)}h3{font-size:1rem;font-weight:700;line-height:1.5}.brand{display:inline-flex;align-items:center;font-weight:700;font-size:1.0625rem;letter-spacing:.01em;white-space:nowrap;line-height:1.5}.brand__mark{width:28px;height:28px;margin-right:10px;flex:none}.brand span{font-weight:400;color:var(--c-ink-2);margin-left:.3em}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:48px;padding:0 22px;border-radius:var(--radius-pill);font-weight:600;line-height:1.4;white-space:nowrap;transition:background var(--dur-fast),color var(--dur-fast),border-color var(--dur-fast),transform var(--dur) var(--ease-out)}.btn--sm{min-height:40px;padding:0 16px;font-size:var(--t-small)}.btn--block{width:100%}.btn--solid{border:1px solid var(--c-ink);background:var(--c-ink);color:var(--c-on-ink)}.btn--solid:hover:not(:disabled){background:#1b1b1e;transform:translateY(-1px)}.btn--ghost{border:1px solid var(--c-line-strong);background:#ffffffb3}.btn--ghost:hover:not(:disabled){border-color:var(--c-ink)}.btn:active:not(:disabled){transform:scale(.98)}.btn:disabled{opacity:.4}.btn--danger{color:var(--c-danger)}.btn--danger:hover:not(:disabled){border-color:var(--c-danger)}.btn-row{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.btn-row--end{justify-content:flex-end;margin-top:8px}.link,.link-btn{color:var(--c-ink);font-weight:600;text-decoration:underline;text-underline-offset:3px;text-decoration-color:var(--c-line-strong)}.link-btn{display:inline-flex;align-items:center;gap:4px;font-size:var(--t-small);padding:4px 0}@keyframes rainbow{0%{background-position:0%}to{background-position:200%}}.line-cta{position:relative;isolation:isolate;display:inline-flex;align-items:center;gap:14px;min-height:64px;padding:8px 20px 8px 8px;border-radius:var(--radius-pill);color:var(--c-on-ink);text-align:left;border:1.28px solid transparent;background-image:linear-gradient(#121213,#121213),linear-gradient(#121213 50%,#12121399 80%,#12121300),var(--rainbow);background-clip:padding-box,border-box,border-box;background-origin:border-box;background-size:200%;animation:rainbow 2s infinite linear}.line-cta:before{content:"";position:absolute;bottom:-20%;left:50%;z-index:-1;width:60%;height:20%;transform:translate(-50%);border-radius:50%;background:var(--rainbow);background-size:200%;filter:blur(.8rem);opacity:.7;animation:rainbow 2s infinite linear;pointer-events:none}.line-cta:hover{background-image:linear-gradient(#1b1b1d,#1b1b1d),linear-gradient(#121213 50%,#12121399 80%,#12121300),var(--rainbow)}.line-cta:disabled{opacity:.5}.line-cta__ic{width:46px;height:46px;border-radius:50%;background:var(--c-line-green);color:#fff;display:grid;place-items:center;flex:none}.line-cta__txt{display:flex;flex-direction:column;line-height:1.45}.line-cta__txt small{color:var(--c-on-ink-2);font-size:var(--t-micro)}.line-cta__arrow{margin-left:auto;transition:transform var(--dur) var(--ease-out)}.line-cta:hover .line-cta__arrow{transform:translate(3px)}.line-cta--sm{min-height:52px;padding:6px 18px 6px 6px;gap:10px}.line-cta--sm .line-cta__ic{width:38px;height:38px}@media (prefers-reduced-motion: reduce){.line-cta,.line-cta:before{animation:none}.btn,.line-cta__arrow{transition:none}}.icon-btn{position:relative;width:40px;height:40px;border-radius:50%;display:grid;place-items:center;color:var(--c-ink-2);flex:none;transition:background var(--dur-fast)}.icon-btn:hover,.icon-btn.on{background:var(--c-surface);color:var(--c-ink)}.pip{position:absolute;top:9px;right:10px;width:8px;height:8px;border-radius:50%;background:var(--c-danger);border:2px solid #fff}.av{position:relative;flex:0 0 auto;aspect-ratio:1 / 1;box-sizing:border-box;overflow:visible;border-radius:50%;display:inline-grid;place-items:center;background:var(--c-surface)}.av img{width:100%;height:100%;border-radius:50%;object-fit:cover}.av.is-bot{background:none}.av-initial{width:100%;height:100%;border-radius:50%;display:grid;place-items:center;font-weight:700;color:var(--c-ink-2);background:var(--c-surface);border:1px solid var(--c-line);line-height:1}.av-initial.is-group{background:var(--c-ink);color:var(--c-on-ink);border:0}.av-empty{color:var(--c-ink-3);border:1px dashed var(--c-line-strong);background:#fff}.av .dot{position:absolute;right:-1px;bottom:-1px;width:max(9px,30%);height:auto;aspect-ratio:1 / 1;flex:none;box-sizing:border-box;border-radius:50%;border:2px solid #fff}.dot-online{background:var(--c-line-green)}.dot-idle,.dot-busy{background:#f59e0b}.dot-offline{background:var(--c-line-strong)}.dot-inline{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;vertical-align:1px}.mascot{display:block;flex:none}.chips{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.chip{display:inline-flex;align-items:center;gap:5px;padding:3px 10px;border-radius:var(--radius-pill);font-size:.75rem;font-weight:600;line-height:1.6;white-space:nowrap;background:var(--c-surface);color:var(--c-ink-2)}.chip--open{background:var(--c-success-bg);color:var(--c-success)}.chip--resolved{background:var(--c-surface);color:var(--c-ink-3)}.chip--wait{background:var(--c-wait-bg);color:var(--c-wait)}.chip--danger{background:#fde8e8;color:#b42318}.chip--ghost{background:#fff;border:1px solid var(--c-line)}.chip--label{background:#fff;border:1px solid var(--c-line);color:var(--c-ink)}.chip--label i{width:8px;height:8px;border-radius:50%}.chip--lg{font-size:.875rem;padding:4px 12px}.chip--add{border:1px dashed var(--c-line-strong);background:#fff;color:var(--c-ink-3)}.count{min-width:22px;height:22px;padding:0 7px;border-radius:var(--radius-pill);background:var(--c-ink);color:#fff;font-size:.75rem;font-weight:700;display:inline-grid;place-items:center;line-height:1}.app{display:grid;grid-template-columns:var(--side-w) minmax(0,1fr);height:100vh;height:100dvh}.side{display:flex;flex-direction:column;gap:6px;padding:18px 14px;border-right:1px solid var(--c-line);background:var(--c-surface-2);min-height:0;overflow-y:auto}.side__brand{padding:4px 10px 14px}.org{display:flex;align-items:center;gap:10px;padding:10px;border-radius:var(--radius-md);background:#fff;border:1px solid var(--c-line);margin-bottom:10px}.org:hover{border-color:var(--c-line-strong)}.org__logo{width:34px;height:34px;border-radius:10px;background:var(--c-surface);display:grid;place-items:center;flex:none}.org__txt{display:flex;flex-direction:column;min-width:0;flex:1;line-height:1.45}.org__txt b{font-size:.9375rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.org__txt small{color:var(--c-ink-3);font-size:.75rem}.side__nav{display:flex;flex-direction:column;gap:2px}.side__nav a{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:var(--radius-sm);color:var(--c-ink-2);font-weight:500;line-height:1.5}.side__nav a:hover{background:#fff;color:var(--c-ink)}.side__nav a.active{background:var(--c-ink);color:var(--c-on-ink)}.side__nav a .count{margin-left:auto}.side__nav a.active .count{background:#fff;color:var(--c-ink)}.side__foot{margin-top:auto;padding-top:12px;border-top:1px solid var(--c-line)}.me{display:flex;align-items:center;gap:10px;padding:8px;border-radius:var(--radius-sm)}.me:hover{background:#fff}.me__txt{display:flex;flex-direction:column;line-height:1.45}.me__txt small{color:var(--c-ink-3);font-size:.75rem}.main{min-width:0;min-height:0;display:flex;flex-direction:column;overflow-y:auto}.tabbar{display:none}.topbar{position:sticky;top:0;z-index:10;display:flex;align-items:center;gap:12px;min-height:var(--header-h);padding:10px 28px;background:#ffffffd9;backdrop-filter:saturate(1.4) blur(18px);-webkit-backdrop-filter:saturate(1.4) blur(18px);border-bottom:1px solid var(--c-line)}.topbar__back{display:none;margin-left:-8px}.topbar__title{min-width:0;flex:1}.topbar__title h1{font-size:1.25rem;font-weight:700;line-height:var(--lh-heading);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding-block:2px}.topbar__title p{color:var(--c-ink-3);font-size:var(--t-micro);line-height:1.5}.topbar__actions{display:flex;align-items:center;gap:8px}.search-pill{display:flex;align-items:center;gap:8px;height:40px;padding:0 12px 0 14px;border-radius:var(--radius-pill);background:var(--c-surface);color:var(--c-ink-3);width:260px}.search-pill input{border:0;background:none;outline:none;flex:1;min-width:0;color:var(--c-ink);font-size:var(--t-small)}.search-pill kbd{font-family:inherit;font-size:.7rem;padding:1px 6px;border-radius:6px;border:1px solid var(--c-line-strong);background:#fff}.top-me{display:block}.page{padding:28px;display:flex;flex-direction:column;gap:20px;width:100%;max-width:1180px}.page--narrow{max-width:760px}.card{background:#fff;border:1px solid var(--c-line);border-radius:var(--radius-md);padding:22px;box-shadow:var(--shadow-card);display:flex;flex-direction:column;gap:12px}.card--soft{background:var(--c-surface-2);box-shadow:none;align-items:flex-start}.card--ink{background:var(--c-ink);color:var(--c-on-ink);border-color:var(--c-ink)}.card--ink small{color:var(--c-on-ink-2)}.card__h{display:flex;align-items:center;justify-content:space-between;gap:10px}.card__h h3{display:flex;align-items:center;gap:8px}.table-card{padding:0;overflow:hidden}.stack{display:flex;flex-direction:column;gap:20px;min-width:0}.grid-2{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:20px}.form{display:flex;flex-direction:column;gap:16px}.fld{display:flex;flex-direction:column;gap:6px;min-width:0}.fld>span{font-size:var(--t-small);font-weight:600}.fld small{color:var(--c-ink-3);font-size:var(--t-micro);line-height:1.55}.fld-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}input:not([type=checkbox]):not([type=radio]),select,textarea{width:100%;min-height:48px;padding:10px 16px;border-radius:14px;border:1px solid var(--c-line-strong);background:#fff;line-height:1.5;transition:border-color var(--dur-fast),box-shadow var(--dur-fast)}input:focus,select:focus,textarea:focus{outline:none;border-color:var(--c-ink);box-shadow:0 0 0 3px #0b0b0c14}input::placeholder,textarea::placeholder{color:#a3a4aa}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%2375767c' stroke-width='2' viewBox='0 0 24 24'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 14px center;padding-right:40px}.select-sm{min-height:36px!important;padding:4px 34px 4px 12px!important;border-radius:var(--radius-pill)!important;font-size:var(--t-small);width:auto!important}input[type=checkbox],input[type=radio]{width:18px;height:18px;accent-color:var(--c-ink);margin:0;flex:none}.check{display:inline-flex;align-items:center;gap:8px;font-size:var(--t-small)}.radio{display:flex;gap:12px;align-items:flex-start;padding:14px 16px;border:1px solid var(--c-line);border-radius:14px;cursor:pointer}.radio:has(input:checked){border-color:var(--c-ink);background:var(--c-surface-2)}.radio input{margin-top:4px}.radio span{display:flex;flex-direction:column;line-height:1.55}.radio small{color:var(--c-ink-3);font-size:var(--t-micro)}.form__err{display:flex;align-items:center;gap:6px;color:#b42318;font-size:var(--t-small)}.form__row{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap}.savebar{position:sticky;bottom:0;display:flex;justify-content:flex-end;gap:10px;padding:14px 0;background:linear-gradient(to top,#fff 70%,#fff0)}.inline-form{display:flex;gap:8px}.inline-form input{min-height:40px;border-radius:var(--radius-pill)}.switch{width:46px;height:28px;border-radius:var(--radius-pill);background:var(--c-line-strong);position:relative;flex:none;transition:background var(--dur-fast)}.switch i{position:absolute;top:3px;left:3px;width:22px;height:22px;border-radius:50%;background:#fff;box-shadow:0 1px 3px #0003;transition:transform var(--dur) var(--ease-out)}.switch.on{background:var(--c-ink)}.switch.on i{transform:translate(18px)}.rows{display:flex;flex-direction:column}.rows li{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:14px 0;border-top:1px solid var(--c-line)}.rows li:first-child{border-top:0;padding-top:4px}.rows li>span{display:flex;flex-direction:column;line-height:1.55;min-width:0}.rows small{color:var(--c-ink-3);font-size:var(--t-micro)}.rows--static li{justify-content:flex-start}.rows--static li>.ic{color:var(--c-ink-2)}.seg{display:inline-flex;padding:3px;gap:2px;border-radius:var(--radius-pill);background:var(--c-surface)}.seg button{padding:5px 12px;border-radius:var(--radius-pill);font-size:var(--t-micro);font-weight:600;color:var(--c-ink-3);line-height:1.6;white-space:nowrap}.seg button.on{background:#fff;color:var(--c-ink);box-shadow:0 1px 2px #00000014}.seg--inline{align-self:flex-start}.seg--inline button{padding:7px 16px;font-size:var(--t-small)}.tabs{display:flex;gap:4px;overflow-x:auto;scrollbar-width:none}.tabs::-webkit-scrollbar{display:none}.tabs button{padding:6px 12px;border-radius:var(--radius-pill);font-size:var(--t-small);font-weight:600;color:var(--c-ink-3);white-space:nowrap;line-height:1.6}.tabs button:hover{color:var(--c-ink)}.tabs button.on{background:var(--c-ink);color:#fff}.tabs--pill button{border:1px solid var(--c-line)}.tabs--pill button.on{border-color:var(--c-ink)}.table{width:100%;border-collapse:collapse}.table th{text-align:left;font-size:var(--t-micro);font-weight:600;color:var(--c-ink-3);padding:12px 20px;background:var(--c-surface-2);border-bottom:1px solid var(--c-line);white-space:nowrap}.table td{padding:12px 20px;border-bottom:1px solid var(--c-line);vertical-align:middle;font-size:var(--t-small)}.table tr:last-child td{border-bottom:0}.table tbody tr:hover{background:var(--c-surface-2)}.table tr.pending td{background:#fffdf6}.cell-who{display:flex;align-items:center;gap:12px;min-width:0}.cell-who>span{display:flex;flex-direction:column;line-height:1.45;min-width:0}.cell-who small{color:var(--c-ink-3);font-size:var(--t-micro);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.toolbar{display:flex;gap:12px;align-items:center;flex-wrap:wrap}.toolbar .field-search{flex:1;max-width:420px;margin:0}.field-search{display:flex;align-items:center;gap:8px;height:44px;padding:0 16px;border-radius:var(--radius-pill);background:var(--c-surface);color:var(--c-ink-3)}.field-search input{border:0!important;background:none!important;min-height:0!important;padding:0!important;box-shadow:none!important;flex:1;min-width:0;color:var(--c-ink)}.oa-chip{display:inline-flex;align-items:center;gap:6px;padding:4px 12px 4px 8px;border-radius:var(--radius-pill);border:1px solid var(--c-line);font-size:var(--t-micro);font-weight:600;color:var(--c-ink-2);white-space:nowrap;line-height:1.6}.oa-chip svg{color:var(--c-line-green)}.empty{display:flex;flex-direction:column;align-items:center;text-align:center;gap:6px;padding:48px 20px;color:var(--c-ink-3)}.empty__ic{width:52px;height:52px;border-radius:50%;background:var(--c-surface);display:grid;place-items:center;color:var(--c-ink-2);margin-bottom:6px}.empty b{color:var(--c-ink)}.toast{position:fixed;left:50%;bottom:28px;transform:translate(-50%);z-index:60;display:flex;align-items:center;gap:8px;padding:12px 20px;border-radius:var(--radius-pill);background:var(--c-ink);color:#fff;font-size:var(--t-small);box-shadow:var(--shadow-float);white-space:nowrap}.inbox{display:grid;grid-template-columns:360px minmax(0,1fr) auto;height:100%;min-height:0;flex:1}.clist{display:flex;flex-direction:column;gap:12px;border-right:1px solid var(--c-line);min-height:0;padding:18px 0 0}.clist>*{margin-inline:16px}.clist__head{display:flex;align-items:center;justify-content:space-between;gap:8px}.clist__head h1{font-size:1.5rem;font-weight:700;line-height:var(--lh-heading);padding-block:2px}.clist .seg{align-self:flex-start}.clist__items{flex:1;overflow-y:auto;margin:0!important;padding:0 8px 12px!important;border-top:1px solid var(--c-line)}.crow{display:flex;gap:12px;padding:12px 10px;border-radius:16px;position:relative;margin-top:4px}.crow:hover{background:var(--c-surface-2)}.crow.active{background:var(--c-surface)}.crow__body{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.crow__top{display:flex;justify-content:space-between;align-items:baseline;gap:8px;line-height:1.5}.crow__top b{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.crow.unread .crow__top b{font-weight:700}.crow__top time{font-size:.75rem;color:var(--c-ink-3);flex:none}.crow__prev{font-size:var(--t-small);color:var(--c-ink-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:1.6;padding-right:30px}.crow.unread .crow__prev{color:var(--c-ink-2)}.crow__meta{display:flex;flex-wrap:wrap;gap:5px;align-items:center;margin-top:4px}.crow>.count{position:absolute;right:12px;top:40px}.hint{font-size:.75rem;color:var(--c-ink-3);line-height:1.6}.hint--live{color:var(--c-vendor);font-weight:600}.thread{display:flex;flex-direction:column;min-width:0;min-height:0;height:100%;background:#fff}.thead{display:flex;align-items:center;gap:12px;min-height:var(--header-h);padding:10px 20px;border-bottom:1px solid var(--c-line)}.thead__title{flex:1;min-width:0;display:flex;flex-direction:column;line-height:1.45}.thead__title b{font-size:1.0625rem;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thead__title small{display:flex;align-items:center;gap:4px;color:var(--c-ink-3);font-size:var(--t-micro);overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.thead__title small svg{color:var(--c-line-green)}.thead__actions{display:flex;gap:6px;align-items:center}.banner{padding:10px 20px;background:var(--c-surface);font-size:var(--t-micro);color:var(--c-ink-2);border-bottom:1px solid var(--c-line)}.msgs{flex:1;overflow-y:auto;padding:20px 24px 12px;display:flex;flex-direction:column;gap:14px;background:var(--c-surface-2)}.daysep{text-align:center}.daysep span{display:inline-block;font-size:.75rem;color:var(--c-ink-3);padding:2px 12px;border-radius:var(--radius-pill);background:#fff;border:1px solid var(--c-line);line-height:1.6}.bub{display:flex;gap:8px;max-width:min(76%,560px);align-items:flex-end}.bub.in{align-self:flex-start}.bub.out{align-self:flex-end;flex-direction:row-reverse}.bub__col{display:flex;flex-direction:column;gap:4px;min-width:0}.bub.out .bub__col{align-items:flex-end}.bub__name{font-size:.75rem;color:var(--c-ink-3);padding-left:4px}.bub__box{padding:10px 16px;border-radius:20px;line-height:1.65;overflow-wrap:anywhere}.bub.in .bub__box{background:#fff;border:1px solid var(--c-line);border-bottom-left-radius:6px}.bub.out .bub__box{background:var(--c-ink);color:var(--c-on-ink);border-bottom-right-radius:6px}.bub.out.bot .bub__box{background:#fff;color:var(--c-ink);border:1.5px solid var(--c-ink)}.bub.media .bub__box{padding:6px;background:#fff;border:1px solid var(--c-line)}.bub__meta{display:flex;flex-wrap:wrap;align-items:center;gap:6px;font-size:.72rem;color:var(--c-ink-3);line-height:1.6;padding-inline:4px}.who{font-weight:700}.who--bot{color:var(--c-vendor)}.who--human{color:var(--c-success)}.delivered{display:inline-flex;align-items:center;gap:2px}.failed{display:inline-flex;align-items:center;gap:3px;color:#b42318}.mention{font-weight:700;color:var(--c-info)}.bub.out:not(.bot) .mention{color:#9ec5ff}.att-img{width:240px;max-width:100%;aspect-ratio:4 / 3;border-radius:14px;background:linear-gradient(135deg,#e9e2d6,#cbbfae);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;color:#6b5d4b}.att-img figcaption,.att-sticker figcaption{font-size:.72rem}.att-sticker{display:flex;flex-direction:column;align-items:center;gap:4px;padding:8px 12px;color:var(--c-ink-2)}.note{align-self:center;width:min(88%,620px);background:var(--c-wait-bg);border:1px solid #f6d98b;border-radius:16px;padding:10px 16px}.note__head{display:flex;flex-wrap:wrap;align-items:center;gap:5px;font-size:.75rem;font-weight:600;color:var(--c-wait);line-height:1.6}.note p{font-size:var(--t-small);line-height:1.65;margin-top:2px}.who-bot{display:inline-flex;align-items:center;gap:4px}.typing{display:flex;align-items:center;gap:8px;font-size:var(--t-micro);color:var(--c-vendor);font-weight:600;line-height:1.6}.typing i{width:5px;height:5px;border-radius:50%;background:var(--c-vendor);animation:blink 1.2s infinite}.typing i:nth-of-type(2){animation-delay:.2s}.typing i:nth-of-type(3){animation-delay:.4s}@keyframes blink{0%,80%,to{opacity:.25}40%{opacity:1}}@media (prefers-reduced-motion: reduce){.typing 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8px;border-radius:var(--radius-pill);background:var(--c-surface);white-space:nowrap;line-height:1.6}.tstate--working{background:var(--c-info-bg);color:var(--c-info)}.tstate--input-required{background:var(--c-wait-bg);color:var(--c-wait)}.tstate--completed{background:var(--c-success-bg);color:var(--c-success)}.summary{font-size:var(--t-small);line-height:1.7;padding:12px 14px;border-radius:14px;background:var(--c-surface-2);border:1px solid var(--c-line)}.ctx small.muted{display:inline-flex;gap:6px;align-items:center;font-size:.75rem}.hist{display:flex;flex-direction:column}.hist li,.hist li a{display:grid;grid-template-columns:1fr auto auto;gap:8px;align-items:center;font-size:var(--t-micro);padding:8px 0;border-top:1px solid var(--c-line);line-height:1.55}.hist li:first-child{border-top:0}.hist time{color:var(--c-ink-3);white-space:nowrap}.hist--lg li{display:block;padding:0}.hist--lg li a{border-top:0;padding:12px 4px;font-size:var(--t-small)}.hist--lg li+li{border-top:1px solid 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